Items where Author is "AGUSTIANINGRUM, ELSA"
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Thesis
AGUSTIANINGRUM, ELSA (2023) PELAKSANAAN STANDAR OPERASIONAL PROSEDUR (SOP) CUSTOMER SERVICE SEBAGAI PENDUKUNG KINERJA CUSTOMER SERVICE PADA PT. BANK NEGARA INDONESIA (Persero) Tbk KANTOR CABANG TASIKMALAYA. Diploma thesis, Universitas Siliwangi.